Frequently asked questions
Does SoleRunner sell fakes , factory variants or unauthorized releases?
Every item that comes through our platform is 100% Authentic Guranteed and Brand New or 2x your money back. Our experts throughly inspect and legit check every item that is bought and sold through our platform
Does SoleRunner have a physical store?
No, currently 100% online.
What type of payment does SoleRunner accept?
Credit / Debit Card
Are Pre-Orders Guaranteed ?
All Pre-Orders are 100% guaranteed !
Why didn't my order process successfully?
There can be a few reasons as to why an order didn't process successfully. Including Entering the incorrect Billing address/Card info or even your bank blocking the transaction.
Can I cancel my order?
No, All orders ARE FINAL! NO Cancellations, Returns, Exchanges or Modifications.
Does SoleRunner.net ship internationally?
Yes, We ship worldwide.
When will I receive my order?
Delivery takes 1-5 business days via UPS/USPS/FEDEX. We ship sameday once order is recieved before 2pm.
When will I receive tracking info?
Tracking info will be automatically emailed once your order has been shipped.
When will my Pre-Orders ship?
Pre-Orders ship within the time frame stated in the product description.